Contact us

We answer visitors in eight languages. Local businesses are welcome to write to us in Russian or Kazakh.

Message the concierge

The fastest way. Works for visitors and for local partners.

Open WhatsApp

Email

For partnerships, invoices, privacy and data requests.

shayir222@gmail.com

Write your first message like this

A short message gets a faster, better answer:

Example: "Two adults, staying near Abay Avenue. We want a good steak tonight around 8pm, budget about $100 for two. Please book a table."

Service details

ServiceAlmaty AI Concierge
CoverageAlmaty, Kazakhstan
LanguagesEnglish, Chinese (Mandarin), French, Spanish, Arabic, Hindi, Russian, Kazakh
ChannelWhatsApp (text and voice notes)
Pricing3 free requests, then US $4.99 per month
Availability24/7, subject to the availability of the messaging platform and our providers
Operating fromAlmaty, Kazakhstan

For local businesses and partners

If you run a restaurant, hotel, transfer service, car rental, tour or activity in Almaty, we can bring you foreign guests who otherwise cannot reach you — we translate their request and call you in Russian or Kazakh. Write to shayir222@gmail.com and tell us what you offer and your prices.

Emergency

This is not an emergency channel. In an emergency in Kazakhstan call 112 (fire, police, ambulance). We can help you explain the situation afterwards, but always call 112 first.

Legal

See our Privacy Policy, Terms of Service and Data Deletion Instructions.